Ahmed is an individual of high skills and unwavering enthusiasm to achieve results. With over 26 years of experience in the technology industry across the Middle East, Africa, and Europe, he possesses extensive expertise in technology and management. He has successfully built, managed, and developed Information Technology departments in various companies, spearheading effective initiatives that are grounded in adapting to rapidly changing environments and aligning with the needs of top management.
With his knack for innovative thinking and creative problem-solving, Ahmed has left a tangible impact in increasing profits and reducing costs through continuous improvement efforts and strategic planning for information technology.
His star shines brightly in collaborative environments, where his strong leadership skills stand out. He is not just an expert, but a leader who effectively shapes and achieves objectives.
Ahmed is a catalyst for change and an innovator in the world of technology. He embodies a vision of creativity and leadership, bringing about positive transformations that inspire everyone around him.
Achievements:
– Successfully delivered over 500 projects across Africa and the Middle East, including the construction and management of contact centers and data centers in 28 countries to serve both internal and external clients.
– Implemented a new data analysis platform, enabling data-driven business decisions and improving operational efficiency by 17%.
– Developed policies and standard procedures significantly contributing to efficient operations, simplifying processes, and increasing productivity.
– Established a comprehensive plan for the Information Technology and Communications department, including an employee handbook, action plan, business continuity, and emergency response plans. This resulted in 98% operational systems availability for 15 years without major security breaches or service interruptions.
– Executed six major projects in various countries using cutting-edge technologies, ensuring smooth workflow and continuity.
– Upgraded and migrated all legacy operating systems throughout the Middle East to Microsoft solutions, integrating all infrastructure services into the Microsoft environment. This encompassed the transition from Novel to MSAD, successfully managing exchange servers, proxy, and SMS.
– Successfully led the transition from the AS400 system to a database-based ERP system, enhancing system performance and data accuracy.
– Contributed to IT acquisition projects, providing multiple solutions that facilitated seamless technology integration.
– Handpicked by executive management to join Pfizer’s Global Innovation Team, playing a role in developing and implementing innovative solutions.
– Established a professional team, reducing employee attrition to other companies by 37% and increasing employee satisfaction by 44%.
Education:
– Doctor of Business Administration (D.B.A) in Business Administration, International School of Business in Scandinavia, January 2020 – April 2022.
– Doctor of Business Administration (D.B.A) in Business Administration, International Academy of Business in Switzerland, January 2020 – April 2022.
– Master of Business Administration (M.B.A) in Business Administration, Paris ESLSCA Business School, February 2010 – May 2012, GPA: 3.92.
– Executive Management Certificate in Business Administration, The American University in Cairo, April 2005 – December 2007, GPA: 3.7.
– Bachelor’s Degree in Computer Science, September 1992 – July 1996.
Skills:
– Digital Transformation
– Leadership
– Strategic Planning
– Business Analysis
– Business Development
– Opportunity and Risk Management
– Policy and Procedure Development
– Change Management
– Project Planning
– Training and Coaching
– Organizational Culture Development
– Marketing Strategy
– Collaboration
– Technology Assessment
– IT Strategic Planning
– Customer Experience
– Supplier Relations
– Team Development
– Security and Compliance
– Creative Problem-Solving
– Creative Thinking
– Time Management
– Public Speaking
– Business Process Understanding
– Business Operations
– Decision Making
– Process Improvement
– Budget Planning
– Innovation
– Negotiation
– Critical Issue Management
– Sales Management
– Exceptional Interpersonal Skills
– Effective Communication
For additional skills and certifications, please visit: [LinkedIn Profile](https://www.linkedin.com/in/ahmed-sharaky/details/skills/)
Technical Qualifications and Certifications:
– Master
– CISM
– CCNP
– CCDA
– CCNA
– MCT
– MCSE
– MCP
Languages:
– Arabic: Native
– English: Proficient
